Our return policy is simple. If you’re not happy, we’re not happy!
That is why we offer a 60 day 100% satisfaction guarantee…
If you are not 100% satisfied with your instructional DVD course(s), we will give you your money back – no questions asked. In order to get a refund, you must contact us to obtain our correct shipping address and then ship us back the DVD(s) in good condition. When we receive the DVD(s) we will refund you 100% of the product cost minus shipping fees.
All refund requests will be submitted within 3 days of receiving the returned product.
To obtain our shipping address or for any other questions regarding our return policy, please email us at support@123craft.com. If you would like to return your product for a refund, please type “Return Request” into the subject line of the email.
Valerie Longhurst, Instructor
I simply adore crafts and love teaching others how to make hair bows!
100% Satisfaction Guarantee
We are so sure you will absolutely love our product that we offer a 30 day no questions asked money back guarantee!